Contacting the Wales helpline
Our Wales helpline is here to give information and guidance on discrimination and human rights issues. We offer a bilingual service with advisors who are happy to discuss your enquiry in both Welsh and English. Read more detailed information about our helpline service.
Call the helpline
0845 604 8810 - Wales main number
0845 604 8820 - Wales textphone
0845 604 8830 - Wales fax
Opening hours: Mon, Tue, Thu, Fri 9:00 am-5:00 pm; Wed 9:00 am-8:00 pm (last call taken at 7:45pm)
Write to the helpline
Equality and Human Rights Commission Helpline Wales
Freepost RRLR-UEYB-UYZL
3rd Floor
3 Callaghan Square
Cardiff
CF10 5BT
Call charges
Calls to 0845 numbers are charged at Local call rate tariff if you are using a BT landline. Call charges from other telephone operators and mobile networks will vary. To find out exactly how much you are paying for 0845 calls you should consult your telephone provider or their latest published tariffs.
Submit an enquiry to the helpline
You can send us your enquiry using our web enquiry form.
Please note: The helpline does not accept visitors and only provides a phone and correspondence service. They do not provide face to face advice.
If you trying to unsuccessfully trying to download any publication please contact the helpline who will be happy to assist.